Refund policy

At B.G.B Creative, we take pride in creating custom products that are uniquely tailored to your preferences. As a print-on-demand service, each item is meticulously crafted specifically for you upon order placement. Due to the personalized nature of our products, we do not offer returns or exchanges.

We understand the importance of customer satisfaction, and we strive to ensure that your order arrives in perfect condition. If you encounter any issues with your order, such as a defective or damaged item, please reach out to our customer support team within 14 days of receiving your package. We will gladly assist you and work towards a satisfactory resolution.

To ensure a smooth process, we kindly ask that you carefully review all order details, including sizes, colors, and design choices, before submitting your order. If you have any questions or concerns prior to purchasing, our dedicated support team is here to assist you.

Thank you for choosing B.G.B Creative for your custom printed products. We appreciate your understanding of our no return policy and look forward to providing you with exceptional products that showcase Benjamin's artwork and your unique style.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.